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Rex CRM agents regularly sell up to 90% of the properties they list. Supported by Australia’s most powerful property CRM and automation platform, they deliver outstanding customer service – which involves a lot of regular, quality client contact.
Empower your agents with quick ways to deliver memorable customer service. Create loyal clients for life, build your brand and increase your market share.
You’ll automatically receive a notification whenever a buyer enquires about a listing. Pick it up on your mobile or desktop.
Follow them up with an email from Rex, or via outlook using the dropbox and Rex will automatically create an email entry in the system.
Pop their details and requirements into a new contact record. Over time, you’ll build your relationship through these touch points - learning what school their kids go to, which football team they support and other helpful context you can use to match them with their perfect property. Add it all to their contact record.
Subscribe them to your email marketing. Using custom filters, you can make sure they only get the newsletters meant for local football fans and parents, for example.
Rex will automatically send a match alert when you list something that meets their requirements.
At the same time, Rex automatically updates your sellers to show them the work that’s going on behind the scenes and promptly surface applicant feedback so pricing discussions can be had.
See all this happening across every one of your listings from your dashboard. It’s accountability for the whole team and oversight at a glance for managers.
Rex CRM comes with a suite of 40 operational reports to help your team focus their efforts, up their game and smash their targets.
