What is the msgboxx Integration?
The msgboxx integration by Stitch connects WhatsApp—the world’s most popular messaging app—directly to Rex CRM, providing estate agents with a centralised, GDPR-compliant messaging hub. With msgboxx, your team can send and receive WhatsApp messages directly from Rex without relying on personal accounts or mobile numbers.
The platform extends beyond simple messaging, offering tailored solutions such as automated WhatsApp portal responders for sales and lettings leads, web widgets powered by AI for enhanced customer journeys, and seamless call handling that redirects missed calls to WhatsApp chats.
Who Is This Integration For?
msgboxx is perfect for:
- Client-Facing Employees: Enhance engagement with streamlined, professional WhatsApp communication.
- Branches and Offices: Ensure all messaging is visible and compliant across the organisation.
Why Choose the msgboxx Integration?
1. GDPR-Compliant Messaging
Avoid compliance risks by keeping all conversations visible to the business. msgboxx eliminates the need for personal WhatsApp accounts while ensuring secure, compliant communication.
2. Centralised Communication
Messages sent via WhatsApp are logged directly into Rex’s activity stream in real time, providing complete visibility for both employees and management.
3. Efficiency Gains
Save time and reduce admin with WhatsApp portal responders that automate initial interactions. On average, agents save between 8 and 14 minutes per applicant and achieve a 71% response rate.
4. Customisable Workflows
Tailor automated responses and customer journeys to your specific needs. From sales to lettings, msgboxx adapts to suit your team’s requirements.
5. Cost-Effective Solution
Simplify your team’s workflow and reduce costs by handling WhatsApp communication directly from Rex, without needing additional tools or manual tracking.
How It Works
- Message from Rex: Send and receive WhatsApp messages directly within Rex CRM.
- Real-Time Logging: All conversations are logged in the activity stream, ensuring complete visibility and compliance.
- Automated Responses: Use bespoke WhatsApp portal responders to engage leads 24/7.
- Enhanced Customer Journeys: Implement AI-powered web widgets for a seamless experience.
- Handle Missed Calls: Redirect unanswered calls to WhatsApp, ensuring no opportunity is lost.
Key Benefits of the msgboxx Integration:
- Compliance: Keep WhatsApp conversations secure and GDPR-compliant.
- Visibility: Ensure all messages are logged and accessible within Rex.
- Efficiency: Automate workflows to save time and engage clients faster.
- Customisation: Build bespoke messaging journeys tailored to your business.
- Proven Results: Save time, boost response rates, and improve client satisfaction.
Why This Matters for Estate Agents
WhatsApp is a critical communication tool, but without proper management, it can create compliance risks and inefficiencies. msgboxx solves these challenges by centralising messaging within Rex CRM, giving agents the tools they need to work smarter while ensuring the business stays in control.
Get Started Today
Bring your WhatsApp communications into focus with msgboxx for Rex CRM. Save time, stay compliant, and improve engagement with a solution built for estate agents. Book a demo with Rex or contact Stitch to learn more and take advantage of 25% off onboarding fees.
The clients and staff are certainly loving it, it’s quick, easy and helps manage the incoming workflow.
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