Bennet Samways is an independent estate agency, whose mission is to expertly nurture, communicate and guide their clients through the whole selling, and buying journey. Providing a professional ‘No Sale, No Fee’ pricing structure, they ‘go that extra mile’ offering clients a warm and friendly service.
Both Directors’ have estate agency experience in a strong customer-focused role – Stuart has 25 years, and Nick, although not totally in the industry, has over 35 years of customer experience.
The Bennet Samways team enjoys speaking to clients, as well as sharing the passion for their properties by producing high-quality photographs, floorplans and brochures. They actively market their homes on property portals, across es, and are experts in negotiation. All these selling techniques help their customers achieve the optimum selling price.
“Rex just does it all, and it's probably made us better estate agents.”
Stuart Bennet
Director at Bennet Samways
Make your CRM work for you
“Rex has made it much easier to build a chain, it's just a totally different way of recording the information down.”
Bennet Samways has used several estate sales CRM's, including some of the most popular players, but kept searching for an alternate until they found Rex. Rex CRM has allowed them to better manage the sales progression journey to ensure that chains are successful, and that sales come to fruition.
"It's so much easier for us to add properties to the chain. This list is an update with certain milestones, as you do progress through."
Rex saves nine (9) hours a week in admin time
It's no secret that there is a lot of repetitive tasks in an estate agency. Bennet Samways had previously been using a CRM that was a 'safe' option. They needed a platform that would not only streamline the task load but also enable them to be better agents.
They wanted to automate and systemise their day-to-day tasks so that they can focus on providing an exceptional customer experience. Nine (9) hours is the number of hours each week that Rex is saving when compared to the previous CRM - that's nine more hours being spent on personal communications with buyers and sellers.
"I would say that Rex is saving us nine hours per week of a lot of mundane tasks."
"We were attracted by Rex thinking outside the box. And we wanted something that was personal for our customers, and personal to us."
Learn more about the Rex fully-featured mobile CRM
Like what you see?
If you want to see how Bennet Samways is using Rex to drive their sales progression and save time on repetitive tasks, book a demo with us and we'll show you Rex CRM in action.
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