Sales
Support
Contact
About Us
Real Estate CRM
Real Estate CRM Mobile App
Property Management
Real Estate Marketing
Real Estate Websites
Why Choose Rex?
All Products
Rex AI
Features
Integrations
Open API
Product Updates
Get ready to make more time for action with our latest productivity booster – Rex AI.
See what's new in our Rex products and get a hint of what's to come.
Agency Automation
Elevating Customer Service
Lead Generation
Increase Productivity
Prospecting
Large Agencies
Admins
On the go agents
Building Relationships
The way we are able to systemise and agent's life in Rex is crucial to making them not just productive but high-performing as well, and Rex is the key to doing that for our agency.
Resource Library
Articles
Downloads
Media Library
Feature Releases
Customer Stories
Press Releases
Are you making the most of your CRM?Take our CRM assessment and find out.
Design beautiful newsletters that look perfect on any device
Improvements to our admin stream filters
The latest update to our Open Home feature focuses on making essential information more accessible and simplifying processes to save you tim
Say goodbye to manual submissions and paperwork. With Rex CRM's new REINZ integration, simplifying your transactions has never been easier.
Elevate your financial management with our specialised Xero integration designed for the NZ market.
Now you're ready to start sending automated communication via email or SMS across arrears
Get ready to enhance productivity, collaboration, compliance and oversight
Our product team has been busy shipping powerful features.
Get a clear view of your appraisals and let you focus on the deals that matter.
OAB Custom Reports, Rex Mobile improvements & Reminder Mass Actions
New Default Email & SMS Templates
Automated Buyer Match Campaigns, Create Reminders from Notes and Multi-Factor Auth!
Manage Tenancy Applications in Rex CRM
Custom Reports is a powerful feature in Rex that lets you build highly customisable and interactive reports that can be shared with others in your agency.
Multi-factor authentication (MFA) is a security method that requires users to provide multiple forms of identification, such as a password and a one-time code generated via an app, before accessing an application.
Using the listing they enquired on or inspected, the system pulls out the important attributes like location, bedrooms, and price and sets them as the match criteria according to your configuration.
The Rex CRM team has been hard at work over the past few months, bringing a whole host of new features and improvements to our product.
A smarter search engine allowing users to find the information they need faster and easier. This functionality has been one of our highest improvement requests, as users search so frequently. Creating a more powerful, efficient and resilient search solution.
In this article we introduce the final stage of our rebrand to the Rex family of products: Rex Sales and Rentals CRM (Rex Sales and Lettings CRM in the UK), Rex Websites and Rex Reach and our latest product to be released in the new year – Rex Property Management.
Our team has been working hard this year to add & improve functionality in Rex. Along with the new functionality we have also made some more general performance improvements across the app, which decreases loading times by up to 20%.
Streamline lead management with Rex Lead Auto-Responder. Tailor touchpoints with automated email responses, building relationships with open rates of up to 60%. Simplify the enquiry process with helpful attachments and ensure no buyer is left in the dark. Enhance your buyer relationships and brand confidence with Rex's cutting-edge tool designed for real estate professionals.
A compelling set of configurable reports that allow you to load thousands of records at once with dozens of adjustable columns and the ability to group, aggregate and pivot data.
Load thousands of records at a time with dozens of adjustable columns and the capability to group, aggregate and pivot data. Plus, built-in interactive reports that give you the benefits of reporting without having to dive in and create your own from scratch.
Introducing Custom Reporting to Australia & New Zealand! Elevate your agency's reporting with our configurable reports. Effortlessly handle extensive data loads, customize columns, and utilize grouping, aggregation, and pivoting features. Experience built-in interactive reports for effortless insights. Explore Custom Reporting for Principals, Agents, and Admin, and revolutionise your reporting capabilities today.
Our team has been working hard this year to add features to Rex CRM. The highly anticipated Rex Mobile Calendar allows you to view your calendar on the go.
Supercharge your real estate campaigns with our exposure-focused listing ads, now enhanced with Intent Targeting for improved ad personalization. Reach the right buyers with greater efficiency and enjoy optimised pricing packages that deliver more and better engagement for less. Get started with our revamped campaigns and experience elevated performance today.
3 simple steps to sell the new Spoke by Rex campaign types to vendors
Explore Rex Reach's advanced listings with two new campaign types for more leads. Maximise your brand exposure and capture both buyers and sellers through innovative targeting strategies. With Rex Reach, advertising on social media is not only easier but more effective in driving growth in real estate. Get started today!
We’re bringing you a unified Rex product suite – committed to delivering agencies just like yours, the potential to list, sell, rent and manage more.
We’re excited to launch one of the most hotly anticipated Calendar features: confirmation messages for vendors. Find out more about the new feature.
Rex CRM Calendar Follow Up Reminders - This feature release streamlines your follow-up process by automatically creating reminders after a calendar event has completed.
An all new navigation for Rex mobile. Gone are the days where you find yourself ten screens deep, having to repeatedly press the back button to get to the home screen.
Revolutionising Rex’s reporting capabilities has been a big, hairy goal of ours for some time now it's great to announce our first three Live Dashboards are here! It's the culmination of a lot of the robust feedback you have given us over the years in terms of reporting.
If you are new to Rex + Zapier automation and not sure what all the talk of ‘zaps’ is really about we’ve broken down the basics here
With Rex and Zapier you can now build your own agency automations to make your business processes. Automate the mundane tasks in your real estate agency and spend more time on the things that matter
The new Rex Calendar has been built with real estate in mind, to streamline your office processes, minimise missed appointments and save you time.
You’re already using Rex to schedule your SMS and email mail merges, bulk mail merges and newsletters ahead of time. It’s time to kick your automation up a level with new functionality that automatically actions your tracks and reminders – sending messages at exactly the right time.
Welcome to Rexfest 2021, our free two-month long learning festival. Here you'll find articles, panels, podcasts, Q & A’s, behind-the-scenes and so much more to help you be more efficient, increase your revenue and get a leg up on the competition.
By now, you’re probably all familiar with the QR Code. Originally designed in 1994, the humble Quick Response code has recently been thrust into the limelight to help with contact tracing during the COVID-19 pandemic. From today, you can now create a QR Code for your open homes and inspections from inside Rex – and your attendees can check themselves in!
Simply tell Rex when you want your messages to be sent and the system will take care of the rest, automatically sending your SMSes and emails at exactly the right time!
We’ve built an integration with DocuSign and HelloSign so you can send documents and collect e-signatures, all from within Rex.
The day has finally arrived. Today, we’re unveiling a new logo and visual identity for Rex as we start the process of rolling out a refreshed Rex brand into the world.It’s been a huge effort from the whole Rex team and right now we are really excited. We loved the simplicity of our old approach, and know many of you have felt the same. But it’s time to evolve and we want to share our journey with you, so you can understand both where we have come from and where we are going – and what that means for you, our client base.
Our latest update vastly reduces the risk of anyone overwriting your edits. It’s a big win for large agencies especially, where lots of users are potentially interacting with the same records at the same time.
Want to make sure your vendor’s power of attorney receives all the import bulk merge letters? Or see at a glance if a property is tenanted or owner occupied? Now you can create your own custom relationship categories within Rex and do exactly that, plus so much more.
This functionality makes sure your newsletters go out at the right time, every time - even if you’re out of the office or stuck on the phone. You’ll no longer need to remember to log in to Rex and hit Send.
With this feature update, we’ve made it so you can do more in less taps - freeing up your hands so you can spend more time engaging with people. Pocket automatically syncs with Rex, so all your attendee information is available in your database for when you return to the office. And it’s free for all Rex users!
There are lots of things you need to remember when you market your listings, and making sure you’ve got the right information or holding the right authority before advertising are key legal requirements. This feature release lets you block advertising without certain documents.
When creating invoices in Rex, you now have the option to set up custom sequential invoice numbering. If you have anything to do with incomings and outgoings at your agency, this release is going to make your life that bit simpler.
Rex keeps all your data under lock and key (see what we did there?). With this feature update, we’ve introduced extra functionality - like tracking who a particular set of keys are currently with - to make the task simple.
Our latest update gives those of you working in agencies with multiple offices a much better (read: easier and more powerful) way to centrally manage all of your Rex accounts, search listings and invoices, run cross-account sales performance reports and amend user privileges for all offices from one location.
Rex’s newest update offers peace of mind for your vendors, increased brand recognition for your agency and a streamlined experience for you. Introducing: image watermarking! Now, you can watermark your listing images within Rex before uploading them to your website, the portals and beyond.
The courses at Rex University include videos, walk-throughs and short quiz at the end of each module. Our virtual instructors will walk you through practically everything you can do in Rex on desktop (plus Pocket and the Pocket open home kiosk app). Get more from your software.
Introducing automatic disclaimers for portal listings. Now, you can set a specific disclaimer to appear under all your portal ads. You can even set a different disclaimer for one or more of your listing types.
It’s no secret that good listing photos are the key to getting buyers through the door; homes with high quality photography sell 32 per cent faster than homes without. Some images are good to start with, but with a little bit of finessing they could be great. Here’s how to do it within Rex.
We’ve made it much simpler for you to follow up buyers who have left feedback. The new filtering functionality on feedback gives you a simple way to bring up either a list of contacts or list of listings, filtered by the feedback given by or on the listing.
Serious house-hunters check the portals once, twice or even more times a day and often visit the same search results multiple times. This functionality lets you put more, different selling points in front of their face each time they do so.
Rex's printable Pocket Agenda allow you to action even more tasks on the go, and gives you the background to have more meaningful conversations with your vendors and potential buyers.
In case you missed it, we released the first Spoke landing page earlier this year. It’s designed and optimised to help you capture more leads and provides incredibly rich reporting for your vendors.
If you like efficiency, visibility and flexibility, you’re going to love User Groups. This functionality is going to help you with a lot of cool stuff as we roll out new features. For now, you can use it for two simple things: Reporting and Filtering.
As with all our features, the new menu has been through extensive user testing. We’ve made sure that the modules you use daily (and those that your admin users access hourly) are accessible in as few clicks as possible.
You asked, we delivered! With custom budgets, you’ve now got significantly more control over your Spoke campaigns. This follows frequent feedback on the need for both smaller and bigger ad budgets to accomodate:
This functionality allows you to set a programmed default upload delay for the portals of your choosing, so you can set and forget. Once the specified number of hours has passed or a specific date reached (whatever you’ve chosen), Rex will automatically upload the listing to that portal.
Link clicks and impressions are important indicators of a campaign’s success… but what you really want to know are how many phone enquiries and open home attendances are generated by your Spoke campaigns.
By now, you’ll know all about the new Spoke Landing Pages — which come free with every Listing Campaign. They’ve been designed to highlight your listings and generate as many leads as possible… and the stats show they’re working! You can you share the results with your sellers just as you normally would, by sending a Vendor Report.
We’ve given the Rex login screen a facelift! Thanks for noticing. This feature release signals the start of something much bigger. For some time now we’ve been talking about a bucket load of exciting new features coming in 2019.
Ever wished trust accounting could be simpler? Well, this new functionality will make paying money out of trust a breeze. It’s a complex issue, but we’ve made it as simple as humanly possible.
With 200 UK-based offices ready to start using Rex, there's a lot of exciting changes planned for our customers across both continents. The move overseas means an expanded user base, access to a new, diverse talent pool and loads more resources to pour into new features.
We wanted to revolutionise the way real estate agents advertise on social media and across the web. Our goal - to help you take care of your online advertising in minutes, not hours, at a substantially lesser cost.
Tracks are Rex’s pre-defined lists of best practice follow-up activities. They make it incredibly easy to remember what you need to do, and when you need to do it - with only minimal thought necessary.
Search is one of the most frequently used Rex CRM functions. Well, Rex’s new super intelligent search bar is going to make sure you find what you need - STAT. We’re always on the lookout for ways to make processes more efficient!
Most CRMs will help you find houses for buyers. Rex (and now Pocket) also helps you find buyers for houses with reverse buyer match.
E-Brochures are great marketing collateral for your listings - but we thought, why not kill two birds with one stone? Package your listings beautifully and make it even easier for potential buyers to get in contact, while promoting your services to potential sellers at the same time. Get more bang for your buck!
Pocket is a native app, so it’s completely compatible with your phone’s hardware and native features. That means that every time the genius minds at Apple and Google improve their respective platforms, we can take full advantage to help provide an even more seamless and intuitive experience for our users.
Click one button and all of your mail goes straight from your screen to CRM2Print to the post box. No printing, folding, stamping or posting necessary.
Another major feature brought to you by the team behind Pocket - Australia/NZ’s first full-featured mobile real estate CRM mobile app. Never blindly enter into a phone call again! (Please note we do not endorse the use of this feature to dodge overly chatty or irate clients.)
If you’re selling houses - you want them to look as good as possible online. So, Rex has teamed up with all major portals to show off your listings.
Maintain a healthy realestate database with ease! Introducing Data Deduplication with Rex CRM. Enjoy all the luxury of a perfectly pruned database without any of the tedious mopping, waxing and polishing.
Open homes. That beautiful moment when the buyers and sellers you spend your life bringing together finally intersect. Where new paths are carved out and tiny, future feet scamper down hallways. Where sellers wait with bated breath for that sale, and buyers greedily breathe dreams of a fresh life.
Rex is the real estate CRM that gives you the ability to customise your document type, and decide who can access it.
While we were creating Pocket, we knew we had to make it the first truly mobile real estate CRM. And that means we first had to be truly mobile. With this feature release, we’ve really hit the nail on the head. Meet Pocket Handsfree ™.
Easily identify relevant contacts or filter your contact list based on client needs. Rex CRM automatically determines what kind of contact each record is and marks them accordingly.
Whether you’re a large agency struggling to deal with sheer volume, or a smaller agency looking for better transparency, agent ledgers and the Xero integration are going to make your life a whole lot simpler. It’s quick, easy, and everything’s in the one place.
As a database, everything you add makes Rex more valuable. The right information goes a long way to reduce double data entry, increase sales, or glean awesome insights on your agent’s activity - so proper database management is crucial. The global audit log makes it easy to track every single change you've made in Rex.
I’m not sure it’s possible to overstate the impact this week’s feature release will have on the time you spend in Rex. We've taken real estate reminder software to the next level.
We’ve made real estate portal uploads even easier! Save money, and make things easier for potential buyers or tenants. After all, one listing makes more sense than two.
For this feature release, we’ve gone on Uservoice rampage of Spartan proportions. In fact, we've closed off so many suggestions, over 1,100 votes have been released back into the wild. If you see anything you've supported below, be sure to jump back into Uservoice and vote on something new!
These two features have been requested by multiple Rexperts over the last few months, and we’re happy to say we’ve made a few dreams come true.
Ahh, trust accounting. So simple, yet so complicated. Like a spider’s web - or a bee hive. And by that I mean you have to be careful. Trust accounting is full of bitey little insects that will make your life miserable if given the opportunity. Our previous trust funds request workflow (or lack of) was one particularly annoying insect - and we’re happy to say we’ve squashed it. Rex (alongside all the other trust software we’ve reviewed) was missing a solid workflow for getting funds into trust
As well as working on new features and functionality, our developers do a lot of housekeeping. They’re constantly dusting off the existing code in the system, polishing any slow processes and doing what they can to keep Rex in peak condition - with architectural changes, infrastructure upgrades and request profiling.
Project marketers we have worked with in the past have used as many as four or five separate systems and tools as they grapple with a laundry list of duplicate data and missing functionality. The functionality we’ve built up transforms Rex into a complete software solution for project marketers.
Lists you say? - sounds boring. Except that in Rex, lists aren’t just lists. Putting an object in a list view lets you drill down to specifics, export data and run mass actions. Combining our new system lists with saved filters and the Go to Related function sets your data free.
Money is hard. Trust me, I know. Like everyone else in the land of death and taxes, my wallet is full of holes. In fact, it's so hard that real estate commission software has never really quite hit the nail on the head. Until now...
Once you’ve filtered down a property, listing or contact list, you now have the option to bring up another list and go to related records. You can manipulate and filter your data in a million new ways to drill down to exactly what you need – based on contact and property data together.
A lot of the information you need to add to your Vendor Reports isn’t what happens at an inspection - it’s all the behind-the-scenes, back-and-forth phone calls and potential buyer feedback that follows. This release adds transparency for the vendor, saves time, and helps build a richer and better organised database.
We’ve made so many changes to Rex’s feedback functionality Dr. 90210 want to do a special on us. Take notes, Rexperts - we’ll be covering a lot in a short amount of time.
We've introduced three new fields into buyer feedback entries for better data capture: Price Indication, Enquiry Source and Interest Level.
You might call your sellers every day, meet them face-to-face weekly, and be a damn good communicator of the progress of their sale – but a printed report is the very necessary icing on that cake of service. There’s nothing like a hard copy.
Capturing and reporting OFI feedback is a critical part of the property selling game. This release will save you time and make your service more valuable.
The Leads functionality sends enquiries from the portals straight into Rex to be organised, processed and attended to. Basically, this is to sift actual enquiries from your other emails, so you don’t have to fuddle about in an overflowing inbox tediously panning out the leads from the Nigerian princes.
Every re-entered filter is a lost minute. Minutes become hours. Hours become days. Double data entry is never any fun – so we avoid it as much as possible. You wouldn’t drill new holes in a bowl every time you needed a colander, so we thought our filters should probably be reusable too.
As an agent, open homes are your time to shine, and you’re looking to wow any potential clients. Not just with the property – but by how much of a tech-leveraging aficionado you are. Homepass streamlines open homes and private inspections, and opens up a whole new world of possibilities for Rex.
APM PriceFinder is a leading national supplier of property information to real estate agents. With this integration, you can bulk import of property records into Rex, access live property data and sales histories, view full APM PriceFinder records, and create CMAs on the fly from your Rex property records.
Download, manipulate, sort and filter your reports with just about whatever spread-sheet software you use. Use your CRM data to propel your agency further.
With extremely little effort on your part, you can now bulk import up to 1,000 properties in a single transaction, access live property data, view full Core Logic RP Data records and create comparative market analysis reports on the fly from your property records within Rex.
You already know about our integrations with REINZ and ADL to combat the monotony of filling out endless tedious fields in endless tedious contracts. We’re happy to announce that Rex is now also integrated with REI Forms Live and Realworks Online to make completing your forms and keeping them organised even easier.
We're releasing a horde of new real estate integrations: REI Forms Live (known as Realworks Online for our QLD clients), and property data integrations for Pricefinder and CoreLogic RP Data (for both Australia and New Zealand clients).
The Email Engagements capability tells you everything you need to know about a contact’s interactions with your emails, so you can perfect your follow up.
An ‘email bounce’ is basically a clever way of saying your email hasn’t sent properly. Essentially, if there’s proverbial brick-wall between you and your recipient’s inbox, you’ll know about it.
Legal forms are painful. They’re a soul-crushing phenomenon of boredom that’ve become such a renowned cliché that now even pointing out how boring they are is another cliché in itself. And so, we’ve set out to make working with forms a little more tolerable with this release.
Sick of looking at the screen? Rex makes it easy to download a spreadsheet of all your data, print and highlight. We're old school friendly.
In this, the second part of our December feature release, we’re going to reveal the new financials tab. You’ve seen our new email functionality and property exports, but there’s still more to cover.
Rex is built to be your agency's "single point of truth": a universal reference point for all of the information and interactions you have with your clients. Having one place for all of your client data allows you to build richer client relationships and protects you against data loss.
Vendor feedback report changes, new feedback type for enquiries, new contract activity reports and 20 other minor updates / improvements.
Updates to our custom brochure builder, public e-brochure access and out-of-the-box website redirection for listing marketing
We know that data quality and security is a really big topic with our clients. You invest plenty of time and money into the data you enter in Rex and you want to make sure your investment is secure. Well, we're on a roll with Rex updates this month! Check it out.
Rex keeps you up-to-the-minute with the lates tech trends, deploying software on the cloud to push new updates and features as soon as they're released.
We want to empower agencies to sell and list more properties and to use tablet technology to better service their vendors and buyers.
At Rex we are committed to delivering a real estate CRM that meets all of your needs. We are proud to announce a number of new features that have been suggested by the most important people at Rex, the users: mail merge improvements, documents for contacts and properties, and free storage quota.
Our custom tabs functionality lets you store extra, specialised information - unique to the way your real estate agency does business.
Newsletters are a powerful tool in the arsenal of any agent and you want to make sure people are opening and reading the content you're sending them. This latest feature: Newsletter Reporting for real estate agents will allow you to do some pretty tricky stuff with your information.
This new functionality allows you to pretend to be someone else - another CRM user. The core functionality allows users with the right privileges to assume the identity of another user on the dashboard, and review and complete tasks on their behalf.
Rapidly complete five, ten or a hundred follow up tasks at once. Then export your contacts into any other programs or software you use. Easy!
The Rex logo contains a secret. People don't always see the secret right away, that's ok, because when they do it's a bigger surprise.
Rex software launched as a product roughly four years ago. Since that time we’ve learnt a lot. In between receiving nearly 10,000 support tickets and spending several hundred hours on the phone with our clients, we’ve had a lot of input and Rex has grown as a product. Now, we are proudly announcing the new Rex.
Our commission reporting upgrade this month deals with some long standing internal improvement plans and customer requests. The response from clients who already use the commissions system has been overwhelmingly positive.
Rex is pleased to announce two major improvements to email campaigns, which complete the newsletter functionality in Rex.
Rex is pleased to announce the launch of sales trust accounting for users of the Rex Software CRM. Months of planning has allowed us to deliver a comprehensive set of trust tools which includes support for a full suite of trust functionality, a variety of reports and most importantly fine grained security.
At Rex we're really passionate about making everyone's lives easier. Most software companies that focus on particular industries tend to lag by 2-4 years behind leading technology, if not longer. Not Rex. Allow us to introduce drag and drop uploading, and electronic document storage.
